For any inquiries regarding consultation, quotes, or technical support for curtains, you can contact Thanh Vy Curtains directly through the channels below, or visit the nearest showroom to see actual fabric samples.
Quick response: Call or message Zalo 0985 615 577 for immediate consultation; free home measurements within the inner city area of Ho Chi Minh City.
| Channel | Information |
|---|---|
| Consultation & Sales Hotline / Zalo | 0985 615 577 |
| Technical Support / Support Zalo | 0964 235 867 |
| remcuathanhvy.com@gmail.com | |
| Headquarters Address | 1184 Tinh Lo 10, Tan Tao Ward, Binh Tan District, Ho Chi Minh City |
In addition to the headquarters, Thanh Vy also has branches in Thu Duc, District 8, and Hanoi. Customers in other areas can contact the hotline for guidance to the nearest support location.
| Channel | Suitable when |
|---|---|
| Call hotline 0985 615 577 | You need quick advice and want to discuss your needs directly and get immediate consultation. |
| Message Zalo at the same hotline | You want to send photos of your windows, preliminary measurements, or reference samples before calling. |
| Call/Zalo technical support 0964 235 867 | Installed products encounter issues, and you need technical support or warranty service. |
| Email remcuathanhvy.com@gmail.com | You want to send detailed written requests without needing an immediate response. |
| Visit the showroom directly | You need to see and touch real fabric samples before making a decision. |
A consultation request with complete information usually helps the discussion go straight to your actual needs instead of having to ask repeatedly. Before contacting us, customers should prepare:
If you haven’t determined the suitable type of curtain, you can still contact us with just photos and a description of your needs; our consulting team will ask for necessary details during the discussion.
| Method | Suitable when | What to prepare |
|---|---|---|
| Visit the showroom | You need to see fabric samples, colors, and textures directly before deciding | Window photos, preliminary dimensions, reference interior colors |
| Remote consultation (phone/Zalo) | You want to filter options before visiting the showroom or scheduling a survey | Photos/videos of the window, description of needs and lighting |
| Home/project survey | Windows have obstacles or structures that need physical inspection before finalizing measurements | Convenient time and specific address |
Upon receiving your information, Thanh Vy’s consulting team will discuss your needs further and propose a preliminary solution based on the photos and descriptions you provided. If physical measurements are needed, Thanh Vy will schedule a home or project survey within the inner city of Ho Chi Minh City; customers in other areas will be guided on the appropriate method via the hotline.
During the survey, the technician will recheck exact measurements, record obstacles and the installation site’s current status, and provide further advice on materials and sewing styles if the customer has not finalized a plan. After the customer confirms the samples, materials, and configuration, Thanh Vy will coordinate the specific production and installation schedule for each order, and notify you in advance if any adjustments are needed.
For requests related to warranties or post-installation issues, customers should contact the technical support number directly to ensure proper processing, rather than sending through the sales consultation channel.
If you are exploring options to install new curtains, you should start with the consultation hotline or Zalo so we can ask about the room type, sun direction, and usage needs before scheduling a survey. If you need a quote for a specific project (townhouse, apartment, office), you should prepare the quantity of windows, preliminary dimensions for each window, and the expected curtain type to make the consultation go faster.
If an installed product experiences issues during the warranty period — for example, a jammed pull cord, an unresponsive automatic curtain motor, or unusual signs on the fabric — you should contact the technical support number 0964 235 867 directly instead of the sales consultation number, to ensure the warranty process is handled correctly.
When sending photos via Zalo, take a straight-on shot of the entire window along with some surrounding wall area, rather than just a close-up of the window frame. If possible, record a short panning video from ceiling to floor so the consulting team can clearly visualize obstacles like lights, air conditioners, or old curtains currently installed.
For windows with complex lighting (e.g., west-facing windows or backlit areas), it is helpful to take additional photos during the peak sunlight hours of the day if convenient. These details make remote consultations closer to reality and reduce discrepancies compared to an on-site survey.
The consultation – sales hotline and Zalo is 0985 615 577; dedicated technical support is available at 0964 235 867.
Yes, Thanh Vy provides free survey and consultation services at your home or project site within the inner city of Ho Chi Minh City.
You should prepare window photos, preliminary dimensions, sun direction, desired level of privacy, and existing interior design style.
Headquarters in Binh Tan District, along with branches in Thu Duc, District 8, and Hanoi.
Survey times are scheduled specifically after discussing your needs via hotline or Zalo; exact timing depends on the region and current appointment availability.
Customers should contact the technical support number 0964 235 867 directly to ensure proper warranty processing, rather than sending through the sales consultation channel.
For customers in Ho Chi Minh City, Thanh Vy prioritizes on-site surveys in the inner city areas near our branches in Binh Tan District, Thu Duc, and District 8. For farther or suburban areas, customers should contact the hotline in advance to confirm whether a survey schedule can be arranged.
Customers in the Northern region can contact our Hanoi branch at 175 Khuat Duy Tien, Thanh Xuan for consultation and survey support within this branch’s service range. For areas without a direct branch, Thanh Vy can still provide remote consultation via hotline or Zalo, and then coordinate appropriate shipping and installation arrangements.
Because the Thanh Vy Curtains brand is well-known (our official Facebook fanpage currently has over 7,600 followers), customers should verify phone numbers, emails, and addresses against the information on this page or the website remcuathanhvy.vn before transferring money or providing personal information, to avoid fake pages unrelated to Thanh Vy.
If you receive contact from a phone number or page that does not match the official information, customers should verify it again via hotline 0985 615 577 before proceeding with any transactions.
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