Information Privacy Policy

THANH VY INTERIOR DESIGN AND DECORATION CO., LTD (hereinafter referred to as “Thanh Vy”, “we”) is committed to protecting the privacy and personal information of customers when visiting and using the website https://remcuathanhvy.local. This policy is established to provide transparency regarding how we collect, use, store, and protect personal data, in accordance with applicable laws in Vietnam.

1. Scope of Application

This Privacy Policy applies to all users visiting the website, including:

  • Individual customers and organizations using the service.
  • Visitors reading blogs, news, and product reviews.
  • Individuals leaving contact information, comments, or consultation requests.

2. Information We Collect

2.1. Personal Information

We may collect the following information:

  • Full name.
  • Phone number: 0985615577.
  • Email: remcuathanhvy.com@gmail.com.
  • Delivery and installation address.
  • Business information (if the customer is an organization).

2.2. Technical Information

When you visit the website, the system may automatically collect:

  • IP address.
  • Browser and device type.
  • Access history, user behavior.
  • Cookies and similar data.

2.3. User-Provided Content

  • Comments, product reviews.
  • Content submitted via contact forms.
  • Service feedback or complaints.

3. Purpose of Information Use

We use the collected information for the following purposes:

  • Processing orders, delivering, and installing curtains.
  • Providing customer care services.
  • Consulting on products that suit your needs.
  • Improving website quality and user experience.
  • Sending notifications and promotions (upon consent).
  • Complying with legal requirements from competent authorities.

4. Legal Basis for Data Processing

The processing of users’ personal data is carried out based on:

  • User consent when providing information.
  • The necessity to perform a purchase/service contract.
  • Legal obligations under Vietnamese law.

5. Information Sharing

We commit not to sell or exchange personal information to third parties, except in the following cases:

  • Shipping and installation partners to fulfill orders.
  • Technical service providers (hosting, security).
  • When requested by competent state authorities.

All related third parties must commit to information security and use data only within the necessary scope.

6. Data Storage and Security

We apply technical and organizational measures to protect personal data:

  • Data encryption during transmission.
  • Internal access control.
  • System monitoring to detect unauthorized access.

Data is stored for the necessary period to serve the stated purposes, or as required by law.

7. User Rights

Users have the following rights:

  • Request access to personal information.
  • Request correction or updating of information.
  • Request deletion of data (within the limits permitted by law).
  • Withdraw consent for data processing.

To exercise the above rights, please contact us via email: remcuathanhvy.com@gmail.com.

8. Cookies and Tracking Technologies

The website uses cookies to:

  • Remember user preferences.
  • Analyze access behavior.
  • Improve website performance.

Users can disable cookies in their browser, although some functions may be restricted.

9. Third-Party Content

The website may contain links to third-party websites. We are not responsible for the content or privacy policies of these sites. Users should refer to the individual policies of each website.

10. Children’s Data Protection

Our services are intended for users aged 18 and over. We do not knowingly collect information from children. If inappropriate data is detected, we will proceed to delete it immediately.

11. Policy Updates

This policy may be updated to comply with legal regulations or changes in business operations. The new version will be posted on the website and take effect from the time of publication.

12. Contact Information

If you have any questions or requests regarding the privacy policy, please contact:

  • THANH VY INTERIOR DESIGN AND DECORATION CO., LTD
  • Address: 1184 Tinh Lo 10, Tan Tao Ward, Ho Chi Minh City, Vietnam
  • Phone: 0985615577
  • Email: remcuathanhvy.com@gmail.com

Conclusion

Thanh Vy is committed to maximizing the protection of customers’ personal information through appropriate measures and compliance with Vietnamese legal regulations. Your continued use of the website means that you agree to the contents of this policy.

We appreciate your trust and always strive to protect your privacy.